Privacy Policy

Last Updated: 23 May 2024

Brainbow USM Sdn Bhd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (www.brainbowusm.my) and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Brainbow USM Sdn Bhd is the controller and responsible for your personal data. If you have any questions, please contact us using the details set out below.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: Full name, photo, license or membership number, and academic records.
  • Contact Data: Address, email address, and phone numbers.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

3. How We Collect Your Personal Data

We collect information through forms on our website when you:

  • Register an account
  • Purchase our products or services
  • Subscribe to our newsletters or other communications

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer.
  • To manage our relationship with you.
  • To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
  • To deliver relevant website content to you.

5. Disclosure of Your Personal Data

We do not share your personal data with third parties except for those who are part of our technical support team, all of whom are bound by strict confidentiality agreements.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

To exercise any of these rights, please contact us at the information provided below.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. International Data Transfers

If we transfer your personal data out of Malaysia, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are implemented.

10. Use of Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services constitutes your acceptance of the revised policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:
Brainbow USM Sdn Bhd

ym.moc.wobniarbobfsctd@maet